Billing FAQ
Everything about plans, renewals and cancellations — in plain language.
What plans does Hushlys offer?
Two simple plans with unlimited chats with Sophie, Mia and Elena: $19 per month, or $190 per year. The yearly plan works out to about $15.83 a month — two months free compared to paying monthly.
Is there a free trial?
Yes — every new account gets 3 days of free chatting, no card required. Each email address gets one trial. When it ends, you can subscribe on the Subscribe page.
When does my subscription renew?
Monthly plans renew every month and yearly plans renew once a year, on the anniversary of the day you subscribed. Your exact next renewal date is always shown in Settings → Subscription and above your billing history.
How do I cancel?
Go to Settings → Subscription and choose Cancel subscription. It takes two taps and no emails or phone calls. You keep full access until the end of the period you've already paid for, and you won't be charged again.
Can I switch between monthly and yearly?
Yes. Cancel your current plan in Settings, let the paid period finish, then subscribe again on the other plan. Your chats are never affected by plan changes.
What happens if a payment fails?
We'll let you know in the app and keep trying your card for a few days. Update your payment method from Settings → Subscription → Manage billing to keep your access without interruption.
Where can I see my past payments?
Settings → Billing history lists every charge with the date, amount and a link to the full invoice you can download or print.
What if I delete my account?
Deleting your account in Settings cancels any active subscription first, so billing stops immediately, then permanently erases your profile and every saved message.
Is there a Chrome extension?
Yes — click “Chrome extension” in the footer of the home page to download it. Then unzip the file, open chrome://extensions in Chrome (or any Chromium browser like Edge, Brave or Arc), turn on Developer mode in the top-right, click “Load unpacked” and pick the unzipped folder. The Hushlys heart appears in your toolbar and opens one-click chats with Sophie, Mia and Elena.
How do I get help with a billing problem?
If something looks wrong — a charge you don't recognise, a renewal date that seems off, trouble cancelling — reply to any Hushlys email receipt or contact us through your Lovable project support channel and we'll sort it out. Include the email you signed up with so we can find your account quickly.
Ready to start? See the plans